At meemee99, your privacy is more than a legal obligation – it is a genuine commitment we make to every member. This Privacy Policy clearly explains what data we collect, how it is used, and how we protect it.
Six core principles that underpin how meemee99 handles every member's personal data.
All data transmitted between your device and meemee99's servers is protected by 256-bit SSL encryption – the same industry standard used by leading banks in Malaysia. No one can intercept or read your information in transit, including login credentials, personal data, and transaction details.
Meemee99 has never sold, and will never sell, members' personal data to any third party for marketing or other commercial purposes. Your information is collected solely to enable us to provide you with the best possible service and to meet our legal obligations. This is a commitment we uphold without exception.
Meemee99 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). This means all processing of your personal data is carried out on a lawful basis, for disclosed purposes, and with full respect for your rights as a data subject under applicable Malaysian law.
You have full rights to access, correct, and request the deletion of your personal data held by meemee99. Any requests relating to your personal data can be submitted to our team via email and will be processed within the timeframes required by applicable law.
Meemee99 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Once the data is no longer needed, it is securely deleted or anonymised in accordance with our data management procedures.
Access to meemee99 members' personal data is restricted to staff who genuinely need it to carry out their duties. All meemee99 staff are bound by strict confidentiality agreements and undergo regular data protection training to ensure your data remains secure at all times.
A brief overview of how your data moves securely within the meemee99 ecosystem.
Your data is transmitted through fully secured channels at every stage – from your device all the way through to payment processing.
This Privacy Policy ("Policy") is published by meemee99 as the operator of the online casino platform accessible at meemee99.click. It explains how we collect, use, disclose, store, and protect your personal data when you use the platform, our services, or communicate with our team.
This policy applies to all registered members meemee99, website visitors, and individuals who interact with us through any channel, including email, live chat, and WhatsApp. By registering an account or using our services, you acknowledge that you have read and understood this Privacy Policy.
Quick Summary: meemee99 collects only the minimum data required, uses it solely for the stated purposes, never sells it to anyone, and protects it to the highest security standards. You have the right to access and control your data at any time.
This policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection principles. In the event of any conflict between a translation in another language and this version, the Malay version shall prevail.
Meemee99 collects personal data through several channels. Below are the categories of data we collect and their respective sources:
| Data Category | Example Information | Requirement |
|---|---|---|
| Identity Information | Full name, MyKad number, date of birth | Mandatory |
| Contact Information | Malaysian phone number, email address | Mandatory |
| Financial Information | E-wallet account name, bank name, account number (last 4 digits) | Required for transactions |
| Verification Documents | MyKad copy (for KYC when required) | Specific Circumstances |
| Communications | Live chat, email, and WhatsApp communications with support | When interacting |
While you are using the platform meemee99, our systems automatically record certain types of technical data for security, service improvement, and fraud detection purposes:
Note: meemee99 does not store your bank card numbers or full e-wallet details. All payment processing is handled through licensed, secure third-party payment gateways. We only retain the information necessary to verify your identity and process withdrawals.
Meemee99 uses your personal data only for legitimate, disclosed purposes. The following are the primary purposes for which your data is used:
Purpose Limitation Principle: meemee99 will not use your personal data for any purpose other than those stated above without first obtaining your fresh consent, unless required by law.
Meemee99 understands that your trust depends on how we manage data sharing. We do not sell your personal data to anyone. Your data is shared only in limited, necessary circumstances, as outlined below:
We share the minimum necessary data with service providers who assist us in operating the platform, including:
All third-party service providers are bound by strict data protection agreements and may only use your data for the purposes specified in those agreements.
Meemee99 will disclose personal data to Malaysian government authorities or law enforcement agencies when required to do so by law, court order, or valid legal process. In such situations, we will notify you of the disclosure to the extent permitted by law.
No Data Sales: meemee99 never sells, rents, or exchanges members' personal data to any party for marketing or other commercial purposes. This is an absolute commitment we will not compromise on.
Meemee99 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or accidental disclosure.
On the administrative side, access to meemee99 members' personal data is restricted on a need-to-know basis. All staff with access to personal data sign confidentiality agreements and undergo regular data protection training. Any suspected data breach is handled in accordance with established incident response procedures.
Important: While meemee99 takes all reasonable measures to protect your data, no system can guarantee absolute 100% security. You also play an important role by keeping your account password confidential and not sharing your login credentials with anyone.
Meemee99 adheres to the principle of limited data retention — we only keep your personal data for as long as necessary to fulfil the original purpose of collection, or for the period required by law. The following are general guidelines for our data retention periods:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of the active account | Operational requirements |
| Transaction Records | 7 years | AML/KYC Legal Compliance |
| Support Communication Logs | 3 years | Dispute resolution |
| Security & Access Logs | 2 years | Security investigations |
| Closed Account Data | 5 years after account closure | Legal Compliance |
| Marketing Data (with consent) | Until unsubscribed | Member consent |
Once the retention period expires, personal data will be permanently deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised data may be used for analytics and research purposes without any time restriction.
The meemee99 platform uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how the platform is used. Cookies are small text files stored in your web browser when you visit our website.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Core platform functions – login, session security, and identity verification during a session | No – required for core functionality |
| Functional Cookies | Saves your language preference, display settings, and game preferences | Yes – can be disabled |
| Analytics Cookies | Understanding how the platform is used in aggregate for improvement purposes (data is anonymised) | Yes – can be disabled |
You can manage and delete cookies through your web browser settings. Please note, however, that disabling essential cookies will affect platform functionality and may prevent you from logging in or using certain meemee99 features properly.
As a meemee99 member and data subject under Malaysia's PDPA, you have several important rights regarding your personal data. We are committed to making it straightforward for you to exercise these rights, without friction or unnecessary barriers.
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.
If your data is inaccurate or incomplete, you may request that we correct or update it.
You may request the deletion of your personal data in certain circumstances, subject to applicable legal retention obligations.
For consent-based processing (such as marketing emails), you may withdraw your consent at any time.
You may object to the processing of your data for specific purposes such as direct marketing. Objections will be acted upon immediately for marketing-related processing.
You may request your data in a structured, machine-readable format to facilitate transfer to another platform if needed.
To exercise any of the rights above, please contact the meemee99 privacy team by email at support@meemee99.click with the subject line "Personal Data Rights Request". Include your full name, account number, and a description of your request. We will respond within the timeframe stipulated under Malaysia's PDPA.
The meemee99 platform is restricted to individuals aged 18 and above only. We do not knowingly collect, process, or store personal data of individuals under the age of 18.
Should we become aware that personal data belonging to someone under the age of 18 has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. If you believe that someone under the age of 18 has registered a meemee99 account, please contact us at support@meemee99.click immediately so that we can take the necessary action.
Parents & Guardians: If you are concerned that your child may be accessing online gambling platforms, we encourage the use of parental control software and open conversations about the risks of gambling. meemee99 also provides age verification tools to prevent access by minors.
Meemee99 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or improvements to how we protect your information. Each updated version will state the date of the latest revision at the top of this page.
For material amendments — that is, significant changes to how we use or disclose your personal data — meemee99 will notify you by email or in-platform notification before the amendments take effect. You will be given the opportunity to review the changes and opt out if you do not agree.
For routine, non-material amendments, we encourage you to review this page periodically. Your continued use of the meemee99 platform after any amendment is published constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way meemee99 handles your personal data, please reach out to our team through the following channels:
| Channel | Details | Target Response Time |
|---|---|---|
| Privacy Email | Support@meemee99.click (Subject: Privacy Policy Enquiry) |
3 business days |
| Live Chat | Stay within the meemee99 platform | Under 5 minutes |
| Number available within the platform | Under 30 minutes |
All privacy and data protection enquiries are handled by a dedicated team trained in Malaysia's PDPA. We take every complaint seriously and are committed to resolving them fairly and transparently. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Department (PDPD) of Malaysia, the relevant regulatory authority.